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Gilbert, Natalie author

Front office operations and management in hospitality industry / Natalie Gilbert - Brooklyn, NY. : States Academic Press ; 2024. - xv, 588 pages : illustrations ; 23 cm

The lodging industry -- Hotel organization -- Front office operations -- Reservations -- Registration -- Communications and guest services -- Security and the lodging industry -- Front office accounting -- Check-out and account settlement -- The role of housekeeping in hospitality operations -- The front office audit -- Planning and evaluating operations -- Revenue management -- Managing human resources.

ISBN: 978-1-63989-839-8

Subjects--Topical Terms:
Hotel management.
Management

Index Terms--Curriculum Objective:
Hospitality Management, Bachelor of Science in.--Front Office Services--HOSM 201

LC Class. No.: (CHM) TX 911.3 M27 / .2024 H677