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3G handy guide : travel agency management / by 3G E-Learning

By: Contributor(s): Material type: TextTextEdition: 2nd EditionDescription: x, 294 pages : color illustrations ; 24 cm + 1 DVD 4 3/4 inISBN:
  • 9781984680785
Subject(s): DDC classification:
  • 338.4791 T41 2023
Contents:
Chapter 1 Travel Industry. Chapter 2 Travel Agency and Tour Operation Business. Chapter 3 Itinerary Planning and Development. Chapter 4 Tour Packaging and Costing. Chapter 5 Challenges in Marketing of Travel Trade and Hospitality Services. Chapter 6 Manage Customer Service Operations in Hospitality. Chapter 7 Roles and Responsibilities of Travel Trade Associations . Index.
Summary: "This handy guide will attempt you to familiarize with the managerial tasks involved. It takes into an account the requirements of setting up a tour company. It also deals with the planning, organizing and operational aspects necessary for tour operations. This guide also focuses upon the use of latest technology to enhance the efficiency of tour operations. This second edition is completely revised and restructured and new chapters are added. It aims to provide extensive outlook on introduction to travel and tourism business. It will help students understand basics of travel and tour operations business. Students of hotel management, hospitality, and tourism studies will find this book useful for its coverage of the key concepts of tourism operations and management." --Provided by the Publisher
List(s) this item appears in: Hospitality Management, Bachelor of Science in | Tourism Management, Bachelor of Science in
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Holdings
Item type Current library Call number Status Barcode
Books Books Foundation University Library CoHospitality Management Circ 338.4791 T41 2023 (Browse shelf(Opens below)) Available 63071

Tables.

"Full Color Book plus DVD"
"Over 100 hours Interactive E-lectures, Quiz and Videos in DVD"
"DVD has many useful features for teachers to teach with digital resources in classroom" --On Cover

Includes bibliographical references and index.

Chapter 1 Travel Industry.
Chapter 2 Travel Agency and Tour Operation Business.
Chapter 3 Itinerary Planning and Development.
Chapter 4 Tour Packaging and Costing.
Chapter 5 Challenges in Marketing of Travel Trade and Hospitality Services.
Chapter 6 Manage Customer Service Operations in Hospitality.
Chapter 7 Roles and Responsibilities of Travel Trade Associations .
Index.

"This handy guide will attempt you to familiarize with the managerial tasks involved. It takes into an account the requirements of setting up a tour company. It also deals with the planning, organizing and operational aspects necessary for tour operations. This guide also focuses upon the use of latest technology to enhance the efficiency of tour operations. This second edition is completely revised and restructured and new chapters are added. It aims to provide extensive outlook on introduction to travel and tourism business. It will help students understand basics of travel and tour operations business. Students of hotel management, hospitality, and tourism studies will find this book useful for its coverage of the key concepts of tourism operations and management." --Provided by the Publisher

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