03812nam a22005177a 4500 OSt 20260703165255.0 230831b |||||||| |||| 00| 0 eng d 9781984659491 [paperback]. Mindmovers : ₱5,400.00 P 5,575.00 9781984659491 English Foundation University Library TX 911.3 .M27 .2022 T47 3G E-Learning Author Accommodations operations and management / by 3G E-Learning 2ND EDITION. New York, NY : 3G E-Learning, 2022 2022 xvii, 451 pages : color illustrations ; 26 cm + 1 DVD 4 3/4 in resource resource rda content text txt rda media unmediated n rda carrier volume volume nc CHM-HosMgt Series CHM-TouMgt Series Tables. "Full Color Book plus DVD" "Over 100 hours Interactive E-lectures, Quiz and Videos in DVD" "DVD has many useful features for teachers to teach with digital resources in classroom" --On Cover Includes bibliographical references and index. Chapter 1 Housekeeping. Chapter 2 Housekeeping Procedures. Chapter 3 Tourists Accommodation. Chapter 4 Linen and Uniform Rooms. Chapter 5 Laundry. Chapter 6 Cleaning Agents and Cleaning Operations. Chapter 7 Managing Quality. Chapter 8 Interior Design. Chapter 9 Maintenance, Understanding Risks and Preventive Measures. Chapter 10Caring for Guests and Handling Guest Complaints. Index. "The hotel industry is one of the most important components of the wider service industry, catering for customers who require overnight accommodation. It is closely associated with the travel industry and the hospitality industry, although there are notable differences in scope. The development of accommodation has normally accompanied the growth of tourism activity and the demand to visit specific areas. Like the tourist, accommodation assumed many forms, and not all of them fit with the conventional image of the hotel. In this book the scope and the nature of accommodation is examined and the impact of globalization and the operational issues that affect the accommodation sector. Accommodation plays major role in a traveler's expenditure. Therefore the role of accommodation manager mainly deals with human resources, budget and inventory. This edition is completely revised and new topics are added. Introduces students to the history, origins, trends and contemporary issues of accommodation operations including forecasting, yield management and budgeting. It evaluates the impact of brands, ownership structures and target markets on the accommodation organization and the guest cycle. --Provided by the Publisher Hotel management. 4134 Quality Service Management in Tourism and Hospitality HOSM 202 Accommodation Operations and Management TOUR 304 Mrantinkovic, Aleksandar Editor 6919 Piestun, Dan Editor 6920 Fouda, Hazem Shawky Editor 6921 Killlings, Felecia Editor 6922 Hajj, Sandra El Editor 6923 Parveen, Fozia Editor 6924 Krunic, Igor Editor 6925 Pehcevski, Jovan Editor 6926 Nur, Tajina Editor 6927 Stephen Editor 6928 Michelle Editor 6929 https://drive.google.com/file/d/1Jw-OThzUKOvajpNV0XXISpUlO29SUmBx/view?usp=share_link Click here to view the table of contents. lcc BK 0 2nd edition TX 911.3.M27 .2022 T47 (CHM-HosMgt) 3278 3278 https://drive.google.com/file/d/1Jw-OThzUKOvajpNV0XXISpUlO29SUmBx/view?usp=share_link 0 0 lcc 0 7 NFIC FOUNDATION FOUNDATION MAIN-CHM 2026-07-03 Library Budget 0 (CHM-HosMgt) TX 911.3.M27 .2022 T47 0252026003151 2026-07-03 16:24:00 2026-07-03 BK CHM-HosMgt-2026151 https://drive.google.com/file/d/1Jw-OThzUKOvajpNV0XXISpUlO29SUmBx/view?usp=share_link 0 0 lcc 0 4 NFIC FOUNDATION FOUNDATION MAIN-CHM 2026-07-03 Library Budget 0 (CHM-HosMgt) TX 911.3.M27 .2022 T47 c.2 0252026003152 2026-07-03 16:25:00 2026-07-03 BK CHM-HosMgt-2026152 https://drive.google.com/file/d/1Jw-OThzUKOvajpNV0XXISpUlO29SUmBx/view?usp=share_link 0 0 lcc 0 0 NFIC FOUNDATION FOUNDATION MAIN-CHM 2026-07-03 Library Budget 0 (CHM-HosMgt) TX 911.3.M27 .2022 T47 c.3 0252026003153 2026-07-03 16:26:00 2026-07-03 BK CHM-HosMgt-2026153