Alcuaz, Vic creator author Aquino, Ma. Christina G. author text Manila, Philippines Rex Book Store 2020 First edition monographic eng

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v, 189 pages : illustrations ; 25 cm. "This textbook covers basic concepts in culture and multicultural diversity as applied to tourism, the person, and the workplace as provided by Ms. Aquino. Various activities are recommended after each major topic for the application of the concepts. Case studies from actual experiences of Mr. Alcuaz are provided for further learning. Real-life experiences in dealing with various races, countries, religions, cultures and traditions, sexes and ages of the people that Mr. Alcuaz has come across over 40 years of being in the industry are also shared in this textbook."--Back cover Chapter 1: Understanding Culture -- Chapter 2: Key Features of Culture -- Chapter 3: Tourism and the Tourism Professional -- Chapter 4: Multicultural Diversity in Tourism -- Chapter 5: Multicultural Diversity Among Tourism-related Professions -- Chapter 6: Diversities: Simple and Complex -- Chapter 7: Handling Guest or Customer Diversities -- Chapter 8: Handling Multicultural Peer Diversities -- Chapter 9: When Your Superior is Diverse -- Chapter 10: Diversities in Diverse Locations -- Chapter 11: Five Ways to Become a Diversity Champion -- Chapter 12: Benefits of a Diverse Workforce. Vic Alcuaz, Ma. Christina G. Aquino. Includes index. Diversity in the work place Philippines Culture Tourism Philippines HF 5549.5 .2020 A43 9786210403831 (paperback) https://drive.google.com/file/d/14-TW0ZIoEND2gUm4RxkCxlC4CO7-fSk3/view?usp=sharing https://drive.google.com/file/d/14-TW0ZIoEND2gUm4RxkCxlC4CO7-fSk3/view?usp=sharing 230228 20260506165847.0