Garcia, Lorna S.P.

Supply chain and logistics management : enhancing competitive edge & customer satisfaction / Lorma S.P. Garcia and Ernesto H. Mendoza - Second edition - Quezon City : Unlimited Books Library Services & Publishing Inc. 2025 - xii, 417 pages : ill. ; 25 cm resource - CHM-HosMgt Series .

Includes bibliographic references.

Supply Chain and Logistics Management, Second Edition, provides a comprehensive examination of the principles, strategies, and practices involved in managing the flow of goods, services, information, and finances throughout the supply chain. The book discusses key topics such as logistics management, supply chain strategy, demand forecasting, inventory control, warehousing, transportation, procurement, outsourcing, contract logistics, and the integration of technology and e-commerce in supply chain operations. It emphasizes the role of effective supply chain management in enhancing organizational competitiveness, operational efficiency, and customer satisfaction. Through practical applications and contemporary industry perspectives, the text equips students and practitioners with the knowledge and skills necessary to address challenges and opportunities in today's global supply chain environment.

9786214272037


Supply chain management--study and teaching--Textbook
Logistics management--study and teaching--Textbook
Customer satisfaction--study and teaching--Textbook

HD 38.5 / .2025 G73