TY - BOOK AU - Garcia, Lorna S.P. AU - Mendoza, Ernesto H. TI - Supply chain and logistics management: enhancing competitive edge & customer satisfaction T2 - CHM-HosMgt Series SN - 9786214272037 AV - HD 38.5 .2025 G73 KW - Supply chain management KW - Textbook KW - study and teaching KW - Logistics management KW - Customer satisfaction N1 - Includes bibliographic references N2 - Supply Chain and Logistics Management, Second Edition, provides a comprehensive examination of the principles, strategies, and practices involved in managing the flow of goods, services, information, and finances throughout the supply chain. The book discusses key topics such as logistics management, supply chain strategy, demand forecasting, inventory control, warehousing, transportation, procurement, outsourcing, contract logistics, and the integration of technology and e-commerce in supply chain operations. It emphasizes the role of effective supply chain management in enhancing organizational competitiveness, operational efficiency, and customer satisfaction. Through practical applications and contemporary industry perspectives, the text equips students and practitioners with the knowledge and skills necessary to address challenges and opportunities in today's global supply chain environment UR - https://drive.google.com/file/d/1Wg-1z-GMm9i4DAPoFQx7nkH4p12FmZQ2/view?usp=share_link ER -