000 02768nam a22003737a 4500
003 OSt
005 20250829164854.0
008 230228b |||||||| |||| 00| 0 eng d
020 _a9786210403831 (paperback)
040 _cFoundation University
_erda
041 _aeng
050 _aHF 5549.5
_b.2020 A43
100 _aAlcuaz, Vic
_933623
_eauthor
245 _aMulticultural diversity in the workplace for the tourism professional /
_cVic Alcuaz, Ma. Christina G. Aquino.
250 _aFirst edition
260 _aManila, Philippines :
_bRex Book Store,
_c2020.
300 _av, 189 pages :
_billustrations ;
_c25 cm.
336 _2rdacontent
_atext
337 _2rdamedia
_aunmediated
338 _2rdacarrier
_avolume
490 _aHRM-Tourism series
504 _aIncludes index.
505 _aChapter 1: Understanding Culture -- Chapter 2: Key Features of Culture -- Chapter 3: Tourism and the Tourism Professional -- Chapter 4: Multicultural Diversity in Tourism -- Chapter 5: Multicultural Diversity Among Tourism-related Professions -- Chapter 6: Diversities: Simple and Complex -- Chapter 7: Handling Guest or Customer Diversities -- Chapter 8: Handling Multicultural Peer Diversities -- Chapter 9: When Your Superior is Diverse -- Chapter 10: Diversities in Diverse Locations -- Chapter 11: Five Ways to Become a Diversity Champion -- Chapter 12: Benefits of a Diverse Workforce.
520 _a"This textbook covers basic concepts in culture and multicultural diversity as applied to tourism, the person, and the workplace as provided by Ms. Aquino. Various activities are recommended after each major topic for the application of the concepts. Case studies from actual experiences of Mr. Alcuaz are provided for further learning. Real-life experiences in dealing with various races, countries, religions, cultures and traditions, sexes and ages of the people that Mr. Alcuaz has come across over 40 years of being in the industry are also shared in this textbook."--Back cover
650 0 _aDiversity in the work place
_929552
_zPhilippines
650 0 _aCulture
_91257
650 0 _aTourism
_91810
_2LC
_zPhilippines.
700 _aAquino, Ma. Christina G.
_933624
_eauthor
856 _uhttps://drive.google.com/file/d/14-TW0ZIoEND2gUm4RxkCxlC4CO7-fSk3/view?usp=sharing
_yClick here to view the table of contents
942 _2lcc
_cBK
_eFirst edition
_hHF 5549.5
_i.2020 A43
_k(CHM)
_n0
999 _c4940
_d4940