000 | 02768nam a22003737a 4500 | ||
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003 | OSt | ||
005 | 20250829164854.0 | ||
008 | 230228b |||||||| |||| 00| 0 eng d | ||
020 | _a9786210403831 (paperback) | ||
040 |
_cFoundation University _erda |
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041 | _aeng | ||
050 |
_aHF 5549.5 _b.2020 A43 |
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100 |
_aAlcuaz, Vic _933623 _eauthor |
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245 |
_aMulticultural diversity in the workplace for the tourism professional / _cVic Alcuaz, Ma. Christina G. Aquino. |
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250 | _aFirst edition | ||
260 |
_aManila, Philippines : _bRex Book Store, _c2020. |
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300 |
_av, 189 pages : _billustrations ; _c25 cm. |
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336 |
_2rdacontent _atext |
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337 |
_2rdamedia _aunmediated |
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338 |
_2rdacarrier _avolume |
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490 | _aHRM-Tourism series | ||
504 | _aIncludes index. | ||
505 | _aChapter 1: Understanding Culture -- Chapter 2: Key Features of Culture -- Chapter 3: Tourism and the Tourism Professional -- Chapter 4: Multicultural Diversity in Tourism -- Chapter 5: Multicultural Diversity Among Tourism-related Professions -- Chapter 6: Diversities: Simple and Complex -- Chapter 7: Handling Guest or Customer Diversities -- Chapter 8: Handling Multicultural Peer Diversities -- Chapter 9: When Your Superior is Diverse -- Chapter 10: Diversities in Diverse Locations -- Chapter 11: Five Ways to Become a Diversity Champion -- Chapter 12: Benefits of a Diverse Workforce. | ||
520 | _a"This textbook covers basic concepts in culture and multicultural diversity as applied to tourism, the person, and the workplace as provided by Ms. Aquino. Various activities are recommended after each major topic for the application of the concepts. Case studies from actual experiences of Mr. Alcuaz are provided for further learning. Real-life experiences in dealing with various races, countries, religions, cultures and traditions, sexes and ages of the people that Mr. Alcuaz has come across over 40 years of being in the industry are also shared in this textbook."--Back cover | ||
650 | 0 |
_aDiversity in the work place _929552 _zPhilippines |
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650 | 0 |
_aCulture _91257 |
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650 | 0 |
_aTourism _91810 _2LC _zPhilippines. |
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700 |
_aAquino, Ma. Christina G. _933624 _eauthor |
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856 |
_uhttps://drive.google.com/file/d/14-TW0ZIoEND2gUm4RxkCxlC4CO7-fSk3/view?usp=sharing _yClick here to view the table of contents |
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942 |
_2lcc _cBK _eFirst edition _hHF 5549.5 _i.2020 A43 _k(CHM) _n0 |
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999 |
_c4940 _d4940 |