| 000 | 01711cam a22004094a 4500 | ||
|---|---|---|---|
| 001 | 12847975 | ||
| 003 | OSt | ||
| 005 | 20260203171247.0 | ||
| 008 | 020709s2003 uika b 001 0 eng | ||
| 010 | _a 2002010655 | ||
| 020 |
_a0851995411 _qalk. paper |
||
| 020 |
_a9780851995410 _q(alk. paper) |
||
| 035 | _a12847975 | ||
| 040 |
_aDLC _cDLC _dDLC |
||
| 042 | _apcc | ||
| 050 | 0 | 0 |
_aG 155.A1 _b.2003 W48 |
| 082 | 0 | 0 |
_a910/.68/4 _221 |
| 100 | 1 |
_aWilliams, Christine, _d1951- _914288 |
|
| 245 | 1 | 0 |
_aService quality in leisure and tourism [Electronic resources] / _cChristine Williams and John Buswell. |
| 260 |
_aWallingford, Oxon, UK; _aCambridge, MA, : _bCABI Pub., _cc2003. |
||
| 264 | _42003 | ||
| 300 |
_aix, 230 p. : _billustrations. _3Online resources _fOnline resources |
||
| 336 |
_atext _btxt _2rdacontent |
||
| 337 |
_aunmediated _bn _2rdamedia |
||
| 338 |
_avolume _bnc _2rdacarrier _3Online resources |
||
| 504 | _aIncludes bibliographical references (p. 209-222) and index. | ||
| 650 | 0 | _aTourism. | |
| 650 | 0 |
_aLeisure industry. _914289 |
|
| 650 | 0 |
_aQuality assurance. _910864 |
|
| 658 |
_aTourism Management; _bQuality Service Management in Tourism and Hospitality, _cHOSM 202 |
||
| 700 | 1 |
_aBuswell, John. _914290 |
|
| 856 | 4 | 2 |
_uhttps://drive.google.com/file/d/13SMeclOwAnLkcxtYc25cJ-bRyHXXuTdA/view?usp=sharing _yClick here to view the full text |
| 906 |
_a7 _bcbc _corignew _d1 _eecip _f20 _gy-gencatlg |
||
| 942 |
_2lcc _cERESOURCES _hG155.A1 _i.2003 W48 _k(CHM-E) |
||
| 999 |
_c5457 _d5457 |
||