"This International Student Edition is for use outside of the U.S." --On Cover

Includes bibliographical references and indexes.

Contents:

PART ONE: The Field of Organizational Behavior.
Chapter1: Effective Managers Understand Organizational Behavior;
Chapter2: International and Organizational Culture.

PART TWO: Understanding and Managing Individual Behavior.
Chapter3: Individual Differences at Work;
Chapter4: Perceptions and Attributions;
Chapter5: Motivation;
Chapter6: Job Design and Performance;
Chapter 7: Evaluation and Rewards Influence Behavior;
Chapter8: Managing Employee Behavior;
Chapter9: Managing Individual Stress.

PART THREE: Group Behavior and Interpersonal Influence.
Chapter10: Groups and Teams;
Chapter11: Managing Conflict and Negotiations;
Chapter12: Power and Politics.

PART FOUR: Organizational Processes.
Chapter13: Communicating Effectively;
Chapter 14: Decision Making;
Chapter15: Leadership.

PART FIVE: Organizational Design, Change, and Innovation.
Chapter16: Organizational Structure and Design;
Chapter17: Managing Organizational Change.

APPENDIX A: Quantitative and Qualitative Research Techniques for Studying Organizational Behavior and Management Practice.

GLOSSARY.
ENDNOTES.
INDEXES.

""Reading this new edition of Organizational Behavior and Management, students become involved participants in learning about behavior and management. The 12th edition combines text, self-learning exercises, group participation exercises, and cases. These elements are directed at students interested in attempting to predict the behavior of people working in organizations.

Organizational functioning is complex. This edition devotes attention to encouraging the development of these probing and diagnostic skills. The first step in this development is for each reader to increase his or her own self-awareness.

Fundamental themes are woven throughout the book, including globalization, managing diversity and demographic changes, technological changes, ethics and social responsibility. These themes are consistent with the recommendations for balanced subject matter coverage made by the American Assembly of Collegiate Schools of Business/International Association for Management Education." --Provided by the Publisher.