Multicultural diversity in workplace for tourism professionals / (Record no. 3271)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 04434nam a22004697a 4500 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20230908220738.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 230830b |||||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9781984659545 |
| Terms of availability | [paperback], |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| Terms of availability | [alk. paper]. |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| Terms of availability | Mind Mover : |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| Terms of availability | ₱5,400.00 |
| 040 ## - CATALOGING SOURCE | |
| Language of cataloging | English |
| Transcribing agency | Foundation University Library |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 338.479159 |
| Item number | T41 2022 |
| 110 ## - MAIN ENTRY--CORPORATE NAME | |
| Corporate name or jurisdiction name as entry element | 3G E-Learning |
| Relator term | Author, Editor and Publisher |
| 245 ## - TITLE STATEMENT | |
| Title | Multicultural diversity in workplace for tourism professionals / |
| Statement of responsibility, etc. | by 3G E-Learning |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 2ND EDITION. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | New York, NY : |
| Name of publisher, distributor, etc. | 3G E-Learning, |
| Date of publication, distribution, etc. | 2022 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xvii, 485 pages : |
| Other physical details | color illustrations ; |
| Dimensions | 26 cm |
| Accompanying material | + 1 DVD 4 3/4 in. |
| 500 ## - GENERAL NOTE | |
| General note | Tables. |
| 500 ## - GENERAL NOTE | |
| General note | "Full Color Book plus DVD"<br/>"Over 100 hours Interactive E-lectures, Quiz and Videos in DVD"<br/>"DVD has many useful features for teachers to teach with digital resources in classroom" --On Cover |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE | |
| Bibliography, etc. note | Includes bibliographical references and index. |
| 505 ## - FORMATTED CONTENTS NOTE | |
| Formatted contents note | Chapter 1 Globalization, Tourism and culture<br/>Chapter 2 Cultural Diversity in Tourism<br/>Chapter 3 Intercultural communication in Tourism<br/>Chapter 4 Cultural Influences on Intercultural communication and Social Interaction<br/>Chapter 5 Human Behavior<br/>Chapter 6 Consumer Buying Behavior<br/>Chapter 7 Race and Diversity in the Workplace<br/>Chapter 8 Gender Diversity in the Workplace <br/>Chapter 9 Ethnic Diversity in the Workplace<br/>Chapter 10 Management and Leadership and Leadership in Workplace Diversity <br/>Index |
| 520 ## - ABSTRACT, SUMMARY, ETC. | |
| Abstract, Summary, etc. | "Culture is what shapes us, it is the reason we have certain beliefs, influences how we behave, and is what gives us our identity. Cultural diversity is the representation of different cultural and ethnic groups in society. When talking about Cultural diversity in the workplace, it is the inclusion of employees from different backgrounds, different races, different sexual orientations and different political views. The hospitality and tourism industry has seen an increase in organizations operating internationally, bringing people from diverse cultural backgrounds together. Hospitality and tourism present a unique opportunity to understand new cultural experiences for both employees and the tourists. It is important for the personnel to understand and appreciate different cultures to enhance the nature of their interactions with tourists of different cultures, religions, races, creeds, creeds, colors, ages, genders, and sexual orientations. It is for this reason that businesses playing their trade in this industry must endeavor to train their personnel to appreciate and accommodate people from diverse backgrounds around the world. As such, workplace diversity not only facilitates easy understanding of different cultural, social and economic perspectives but also enhances the delivery of satisfactory services through communication and observation.<br/><br/>This edition is systematically divided into ten chapters. This book examines cross-cultural managerial competence across hospitality and tourism services. <br/><br/>The book brings these concepts to the undergraduate student in tourism, as well us students in the related fields of marketing, management, international business, and cross-cultural communication.<br/><br/>The DVD is also a useful tool for teachers to teach with digital resources in the classroom and do a great job illustrating skills and techniques that are otherwise difficult to explain.<br/><br/>This book introduces readers to a powerful method for cross-cultural due diligence in mergers and organizational collaborations.<br/>It is intended to understand the relationship between culture, tourism, and destination attractiveness." --Provided by the Publisher |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Diversity in the workplace. |
| 9 (RLIN) | 6918 |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Hospitality industry. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Tourism. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Hospitality. |
| 9 (RLIN) | 6930 |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Travel and tourism. |
| 9 (RLIN) | 6931 |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Mrantinkovic, Aleksandar |
| Relator term | Editor |
| 9 (RLIN) | 6919 |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Piestun, Dan |
| Relator term | Editor |
| 9 (RLIN) | 6920 |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Fouda, Hazem Shawky |
| Relator term | Editor |
| 9 (RLIN) | 6921 |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Killlings, Felecia |
| Relator term | Editor |
| 9 (RLIN) | 6922 |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Hajj, Sandra El |
| Relator term | Editor |
| 9 (RLIN) | 6923 |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Parveen, Fozia |
| Relator term | Editor |
| 9 (RLIN) | 6924 |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Krunic, Igor |
| Relator term | Editor |
| 9 (RLIN) | 6925 |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Pehcevski, Jovan |
| Relator term | Editor |
| 9 (RLIN) | 6926 |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Nur, Tajina |
| Relator term | Editor |
| 9 (RLIN) | 6927 |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Stephen |
| Relator term | Editor |
| 9 (RLIN) | 6928 |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Michelle |
| Relator term | Editor |
| 9 (RLIN) | 6929 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Koha item type | Books |
| Suppress in OPAC | No |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | Foundation University Library | Foundation University Library | Circulation | 08/30/2023 | Cir 338.479159 T41 2022 | 63080 | 08/30/2023 | 08/30/2023 | Books |