Includes bibliographical references and index.

PART I: BUILDING A STRATEGICFRAMEWORK TO ANALYZE SUPPLY CHAINS 1. Understanding the Supply Chain 2. Supply ChainPerformance: Achieving Strategic Fit and Scope 3. Supply Chain Drivers andMetrics PART II: DESIGNING THE SUPPLYCHAIN NETWORK 4. Designing DistributionNetworks and Applications to Online Sales 5. Network Design in theSupply Chain 6. Designing Global SupplyChain Networks PART III: PLANNING ANDCOORDINATING DEMAND AND SUPPLY IN A SUPPLY CHAIN 7. Demand Forecasting in aSupply Chain 8. Aggregate Planning in aSupply Chain 9. Sales and OperationsPlanning in a Supply Chain 10. Coordination in aSupply Chain PART IV: PLANNING AND MANAGINGINVENTORIES IN A SUPPLY CHAIN 11. Managing Economiesof Scale in a Supply Chain: Cycle Inventory Appendix 11A:Economic Order Quantity 12. ManagingUncertainty in a Supply Chain: Safety Inventory Appendix 12A: The Normal Appendix 12B: The Normal Distribution in Excel Appendix 12C: Expected Shortage per Replenishment Cycle Appendix 12D: Evaluating Safety Inventory for Slow-Moving Items 13. Linking ProductAvailability to Profits Appendix 13A: Optimal Level of Product Availability Appendix 13B: An Intermediate Evaluation Appendix 13C: Expected Profit from an Order Appendix13D: Expected Overstock from an Order Appendix 13E: Expected Understock from an Order Appendix 13F: Simulation Using Spreadsheets PART V: DESIGNING AND PLANNINGTRANSPORTATION NETWORKS 14. Transportation ina Supply Chain PART VI: MANAGING CROSS FUNCTIONALDRIVERS IN A SUPPLY CHAIN 15. Sourcing Decisions in a SupplyChain 16. Pricing andRevenue Management in a Supply Chain 17. Sustainability andthe Supply Chain PART VII: ONLINE CHAPTER A. Information Technology in a SupplyChain

'Supply Chain Management' illustrates the key drivers of good supply chain management in order to help students understand what creates a competitive advantage. It also provides strong coverage of analytic skills so that students can gauge the effectiveness of the techniques described.