Logo
FULIOPAC 

FOUNDATION UNIVERSITY LIBRARY INTEGRATED ONLINE PUBLIC ACCESS CATALOG

 Home  About Us   Libraries   Services VGSincoMemorabilia Foundationiana  AI (Artificial Intelligence)   FULEAP  FULELR   FULIndex  FULOG-InS  FULOldCatalog  CoRe   eBooks  eResources   PDF   Databases   GaleComplete  Gender&Development UNIndigenousPeoples UN17SDGoals Thesis/Dissertation   BP/Capstone/FS   DigiLib   Lists   CourseReserves   FilOnline  
Image from Google Jackets

Effects of the Single-Entry Approach Program on labor disputes as implemented by the Department of Labor and Employment in Negros Oriental Field Office [thesis] / by Rodolfo O. Sildora Jr.

By: Contributor(s): Material type: TextTextPublication details: Dumaguete City : Foundation University, 2024.Description: ix, 82 leaves : col. (ill.) ; 28 cmSubject(s): LOC classification:
  • (GS-MPA) LG 221 D35 G73 A6 P83 .S55 2024
Online resources: Summary: This study evaluates the effects of the Single-Entry Approach (SEnA) Program on labor disputes handled by the Department of Labor and Employment (DOLE) Negros Oriental Field Office. It analyzes program implementation, resolution efficiency, stakeholders’ satisfaction, and the program’s impact on dispute outcomes.Summary: Abstract The study aimed to determine the effects of the Single-Entry Approach program on labor disputes as implemented by the Department of Labor and Employment in Negros Oriental Field Office. The researcher employed a descriptive-correlational design. The 120 respondents (60 requesting parties and 60 responding parties) were randomly selected clients who were involved in the SEnA program of the DOLE Negros Oriental Field Office. The researcher used a validated questionnaire and applied statistical methods such as percentage, weighted mean, mean, and Spearman’s rank order correlation coefficient to treat the data. The findings revealed a high level of awareness and satisfaction for both the requesting and responding parties, indicating a correlation between clients’ awareness of the SEnA program and their satisfaction levels. However, the fact that RFAs are still being referred to other agencies only shows that certain aspects of the program require more enhancement. Specifically, the clients' awareness of the SENA program, communication effectiveness, and conciliation-mediation skills could lead to increased settlement rates and a reduction in referrals to the NLRC. Keywords: SEnA program, labor disputes, awareness, settlement, satisfaction
List(s) this item appears in: Public Administration, Master of
Tags from this library: No tags from this library for this title. Log in to add tags.
Star ratings
    Average rating: 0.0 (0 votes)
Holdings
Item type Current library Call number Status Barcode
Thesis Thesis Foundation University Library Thesis, Dissertation (GS-MPA) LG 221 D35 G73 A6 P83 .S55 2024 (Browse shelf(Opens below)) Available 0232025009014

Graduate thesis (Public Administration--Master in)—Foundation University, 2024.

Includes bibliographical references and appendices.

This study evaluates the effects of the Single-Entry Approach (SEnA) Program on labor disputes handled by the Department of Labor and Employment (DOLE) Negros Oriental Field Office. It analyzes program implementation, resolution efficiency, stakeholders’ satisfaction, and the program’s impact on dispute outcomes.

Abstract

The study aimed to determine the effects of the Single-Entry Approach program on
labor disputes as implemented by the Department of Labor and Employment in Negros
Oriental Field Office. The researcher employed a descriptive-correlational design. The
120 respondents (60 requesting parties and 60 responding parties) were randomly
selected clients who were involved in the SEnA program of the DOLE Negros Oriental
Field Office. The researcher used a validated questionnaire and applied statistical
methods such as percentage, weighted mean, mean, and Spearman’s rank order
correlation coefficient to treat the data. The findings revealed a high level of awareness
and satisfaction for both the requesting and responding parties, indicating a correlation
between clients’ awareness of the SEnA program and their satisfaction levels. However,
the fact that RFAs are still being referred to other agencies only shows that certain
aspects of the program require more enhancement. Specifically, the clients' awareness
of the SENA program, communication effectiveness, and conciliation-mediation skills
could lead to increased settlement rates and a reduction in referrals to the NLRC.

Keywords: SEnA program, labor disputes, awareness, settlement, satisfaction

There are no comments on this title.

to post a comment.