Micro perspective of tourism and hospitality / (Record no. 3277)
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000 -LEADER | |
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fixed length control field | 03233nam a22004217a 4500 |
003 - CONTROL NUMBER IDENTIFIER | |
control field | OSt |
005 - DATE AND TIME OF LATEST TRANSACTION | |
control field | 20230908085803.0 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
fixed length control field | 230831b |||||||| |||| 00| 0 eng d |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
International Standard Book Number | 978194659538 |
Terms of availability | [paperback]. |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
Terms of availability | Mindmovers : |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
Terms of availability | ₱5,400.00 |
040 ## - CATALOGING SOURCE | |
Language of cataloging | English |
Transcribing agency | Foundation University Library |
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
Classification number | 338.4791 |
Item number | T41 2022 |
110 ## - MAIN ENTRY--CORPORATE NAME | |
Corporate name or jurisdiction name as entry element | 3G E-Learning |
Relator term | Author |
245 ## - TITLE STATEMENT | |
Title | Micro perspective of tourism and hospitality / |
Statement of responsibility, etc. | by 3G E-Learning |
250 ## - EDITION STATEMENT | |
Edition statement | 2ND EDITION. |
260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
Place of publication, distribution, etc. | New York, NY : |
Name of publisher, distributor, etc. | 3G E-Learning, |
Date of publication, distribution, etc. | 2022 |
300 ## - PHYSICAL DESCRIPTION | |
Extent | xv, 474 pages : |
Other physical details | color illustrations ; |
Dimensions | 26 cm + |
Accompanying material | 1 DVD 4 3/4 in |
500 ## - GENERAL NOTE | |
General note | Tables. |
500 ## - GENERAL NOTE | |
General note | Tables. "Full Color Book plus DVD"<br/>"Over 100 hours Interactive E-lectures, Quiz and Videos in DVD"<br/>"DVD has many useful features for teachers to teach with digital resources in classroom" --On Cover |
504 ## - BIBLIOGRAPHY, ETC. NOTE | |
Bibliography, etc. note | Includes bibliographical references and index. |
505 ## - FORMATTED CONTENTS NOTE | |
Formatted contents note | Chapter 1 Understanding Tourism.<br/>Chapter 2 Hospitality Industry.<br/>Chapter 3 Human Resource Management for Hospitality.<br/>Chapter 4 Hotel Revenue and Cost Centers<br/>Chapter 5 Accommodation Management.<br/>Chapter 6 CRM in Tourism and Hospitality<br/>Chapter 7 Consumer Behavior in Tourism.<br/>Chapter 8 Front Office Operations.<br/>Chapter 9 Food and Beverage Services.<br/>Chapter 10 Crisis Management in Tourism.<br/>Index |
520 ## - ABSTRACT, SUMMARY, ETC. | |
Abstract, Summary, etc. | "The hospitality and tourism industry has grown multiple folds in the last few decades. We are all tourists from heart and soul and the hospitality and tourism industry has made sure that our travel is easy, fun, cost-effective and safe. Today, it is considered good business practices for tourism industries to support their micro environment through strategic perspectives. This is necessary because we cannot contemplate through companies existing without their environment. If companies do not involve themselves in such undertakings, they are in danger of isolating themselves from the shareholder. Contemporary needs, demands and desires of tourist's have led to the emergence of new trends in hospitality offering design. As micro perspectives, theories of quality management, business/organizational excellence, strategic human resource management will be introduced in this book, including the main concepts, principles, methods and techniques that can be applied in relation to organizational strategic change and improvement.<br/><br/>This edition is completely revised and new chapters are added. This book will cover the workings, operations, and the integrative activities of the major stakeholders in the tourism and hospitality industry.--Provided by the Publisher |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name entry element | Tourism. |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name entry element | Hospitality. |
9 (RLIN) | 6930 |
700 ## - ADDED ENTRY--PERSONAL NAME | |
Personal name | Mrantinkovic, Aleksandar |
Relator term | Editor |
9 (RLIN) | 6919 |
700 ## - ADDED ENTRY--PERSONAL NAME | |
Personal name | Piestun, Dan |
Relator term | Editor |
9 (RLIN) | 6920 |
700 ## - ADDED ENTRY--PERSONAL NAME | |
Personal name | Fouda, Hazem Shawky |
Relator term | Editor |
9 (RLIN) | 6921 |
700 ## - ADDED ENTRY--PERSONAL NAME | |
Personal name | Killlings, Felecia |
Relator term | Editor |
9 (RLIN) | 6922 |
700 ## - ADDED ENTRY--PERSONAL NAME | |
Personal name | Hajj, Sandra El |
Relator term | Editor |
9 (RLIN) | 6923 |
700 ## - ADDED ENTRY--PERSONAL NAME | |
Personal name | Parveen, Fozia |
9 (RLIN) | 6924 |
700 ## - ADDED ENTRY--PERSONAL NAME | |
Personal name | Krunic, Igor |
Relator term | Editor |
9 (RLIN) | 6925 |
700 ## - ADDED ENTRY--PERSONAL NAME | |
Personal name | Pehcevski, Jovan |
Relator term | Editor |
9 (RLIN) | 6926 |
700 ## - ADDED ENTRY--PERSONAL NAME | |
Personal name | Nur, Tajina |
Relator term | Editor |
9 (RLIN) | 6927 |
700 ## - ADDED ENTRY--PERSONAL NAME | |
Personal name | Stephen |
Relator term | Editor |
9 (RLIN) | 6928 |
700 ## - ADDED ENTRY--PERSONAL NAME | |
Personal name | Michelle |
Relator term | Editor |
9 (RLIN) | 6929 |
942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
Source of classification or shelving scheme | Dewey Decimal Classification |
Koha item type | Books |
Suppress in OPAC | No |
Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Total Checkouts | Full call number | Barcode | Date due | Date last seen | Date last checked out | Price effective from | Koha item type |
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Dewey Decimal Classification | Foundation University Library | Foundation University Library | Circulation | 08/31/2023 | Purchased | 2 | Circ 338.4791 T41 2022 | 63087 | 04/10/2025 | 03/11/2025 | 03/11/2025 | 08/31/2023 | Books |